Your roof is one of the most critical parts of your home, and hiring the right roofing contractor ensures your property is protected for years to come. With over 25 years of experience, Shield Roofing, provides homeowners in San Antonio, TX with peace of mind through reliable and professional services. Asking the right questions upfront can help you avoid scams and poor workmanship. Let’s explore essential questions to ask before committing to a roofing contractor to guarantee the best outcomes.
Verifying the Roofing Contractor’s Credentials
Checking the credentials of your chosen roofing contractor is the first step in safeguarding your roofing investment. Ensure the contractor is fully licensed to operate in San Antonio, TX and carries relevant certifications such as Owens Corning Preferred Contractor and GAF certifications—credentials Shield Roofing proudly holds.
Additionally, look for a strong presence in the Better Business Bureau, alongside years of experience. Shield Roofing, boasting over 25 years and a BBB A+ rating, exemplifies the trustworthiness and professionalism homeowners should expect in a professional roofer.
Are you licensed to operate in San Antonio?
For reputable roofing contractors, licensing is essential. Shield Roofing is fully compliant with Texas regulations and local building codes in San Antonio. To prevent legal problems during or after your project, always ask for proof of licensing. You can confirm this information through local administrative offices or databases. A contractor’s license reflects their knowledge, skills, and dedication to professional standards. Shield Roofing guarantees that all services align with San Antonio’s building codes for both repairs and replacements.
What certifications do you have?
When choosing a roofing contractor, it’s vital to verify their certifications and memberships for credibility. We are an Owens Corning preferred contractor, GAF certified, and hold a BBB A+ rating. Additionally, we are members of CTRCA and Directorii. Reputable contractors often belong to organizations like the NRCA or have undergone specific manufacturer training, ensuring they are up-to-date with industry standards. Certifications reflect a contractor’s commitment to quality and education. Selecting a certified contractor ensures your roofing project is handled by knowledgeable professionals using the latest techniques and safety protocols.

Insurance, Bonds, and Safety Practices
A thorough assessment of an installation’s safety practices is essential for a secure work environment. Questions about liability insurance and workers’ compensation protect homeowners and reflect the roofing contractor’s professionalism. Ensure their policies meet local building codes for added peace of mind.
Understanding on-site safety measures is equally important. Ask about tools like ladder stabilizers and standoffs that minimize risks. A reputable roofing company should also have protocols for inclement weather to protect both their team and your property. Clarifying these aspects ensures compliance with standards while prioritizing everyone’s safety.
Do you have liability and workers’ comp insurance?
It’s essential to confirm that your roofing contractor has liability insurance and workers’ compensation coverage. This protects you from potential financial responsibility in case of accidents or damage during the project, ensuring peace of mind throughout the roofing process.
How do you ensure safety?
Creating a culture of safety within an organization is essential. This includes raising employee awareness about consistently following safety protocols. Regular safety meetings and toolbox talks engage all team members in maintaining a safe work environment. Conducting equipment inspections to identify potential hazards is crucial for accident prevention, and establishing a reporting system allows employees to raise concerns promptly. Staying updated on industry best practices and regulatory requirements, along with ongoing training on new safety guidelines, ensures compliance. By prioritizing these strategies, construction companies can foster a secure work environment and minimize the risk of accidents or injuries.

Experience, Expertise, and Company Reputation
A solid track record indicates a roofing contractor’s experience. Ask about their years in the industry, as this reflects their ability to handle challenges like storm damage and local codes. Established contractors often showcase successful projects and positive customer feedback.
Reputation is also vital; check resources like the Better Business Bureau for ratings and reviews. Satisfied clients often signal quality service. Understanding how contractors manage roofing projects under various conditions, including inclement weather, can provide peace of mind when choosing the right contractor for your home.
How long have you operated locally?
With over 25 years in the roofing industry, Shield Roofing has built a strong reputation in San Antonio for reliability and craftsmanship. Their extensive experience allows them to efficiently handle everything from minor repairs to complete roof replacements. Understanding local building codes and regional weather conditions, Shield Roofing delivers durable roofs designed to withstand storms and high winds. Their expertise ensures tailored solutions for long-lasting performance and customer satisfaction.

Roofing Materials and Manufacturer Partnerships
Partnering with reputable brands is essential for our reliability in any industry. We at Shield Roofing collaborate exclusively with Owens Corning and GAF for our roofing materials, ensuring confidence in our installations. This partnership provides us access to advanced, energy-efficient shingles designed to withstand Texas’s varied weather. We believe homeowners benefit from durable and aesthetically pleasing products. Our customers can ensure high-quality roofing by inquiring about our manufacturer affiliations, trusting that their projects will utilize premium materials known for longevity and visual appeal.
What roofing brands and materials do you use and recommend?
Shield Roofing prefers Owens Corning’s Duration® shingles or GAF Timberline® shingles for their durability and resistance to maximum wind conditions.
Our team guarantees installations meet local and state standards using ring shank nails to ensure secure and long-lasting assembly. Additionally, we recommend energy-efficient materials that keep your home cooler during scorching summers, reducing utility costs.
Every roof covering we install is tailored to withstand Texas weather – ensuring resilience during storms or high winds. Trust Shield Roofing to deliver robust materials that stand the test of time.

Workmanship Warranty and Project Guarantees
A solid roof warranty is essential to protect your investment in your home. Shield Roofing stands out by offering a thorough 10-year shingle warranty, along with labor guarantees that provide coverage for any unforeseen issues that may arise during roof replacement. Our commitment to transparency and homeowner assurance is backed by written confirmations for every pledge we make. At Shield Roofing, we prioritize providing warranties that safeguard against defects or failures, even in challenging weather conditions. Our dedication to quality and customer satisfaction shines through our robust warranty offerings.
What labor and material warranties do you offer?
Shield Roofing distinguishes itself by offering a comprehensive range of warranties that cover manufacturer defects and assure high-quality workmanship. Our labor warranties address installation issues, while our material warranties guarantee the longevity of roofing materials. With a 10-year commitment to these warranties, we ensure that homeowners can trust they are protected against potential errors. Our reliable warranties reflect our expertise and accountability, reinforcing our dedication to customer satisfaction and quality service throughout roof replacement projects.
Project Process, Timeline, and Communication
Shield Roofing is known for our meticulous approach, featuring smooth timelines, clear communication, and efficient processes. Our commitment to excellence is evident from the initial inspection to the final installation. By ensuring precision at every step, we minimize delays and deliver outstanding results. Whether we are handling complex projects like attic ventilation or simpler tasks such as roof deck installations, we emphasize transparency. Homeowners receive regular updates tailored to their needs, keeping them informed throughout the project. Our clients can trust Shield Roofing for seamless operations and high-quality service from start to finish.
What’s your process from inspection to completion?
Shield Roofing begins with a free inspection of your roof deck, attic, ventilation system, and other protrusions like chimneys.
Once issues are identified, we provide a detailed written estimate—ensuring transparency with costs and timelines. Our team secures permits, obtains high-grade materials, and keeps homeowners informed throughout the process for stress-free collaboration.
Every project with us prioritizes precision, safety, and durability, ensuring homeowners in San Antonio are protected for years.

Contact Us Today
In conclusion, choosing the right contractor is essential for optimal care and expertise. By asking key questions, you can verify credentials, safety practices, experience, and warranties. At Shield Roofing, we have 25 years of experience and a commitment to durable roofs. Don’t compromise on your investment—ensure your roofing project meets your expectations with a qualified contractor. Ready to take the next step? Contact us today for a consultation and receive the quality service you deserve.
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Frequently Asked Questions
How can you tell if a roofer is scamming you?
Stay alert for discrepancies in the written estimate, missing credentials, or violations of building code requirements. A certified roofing company, like Shield Roofing, ensures warranties and guarantees are in place—securing your trust and investment.
What to do before signing a roofing contract?
Validate the contractor’s licenses, liability insurance, and local presence beyond a post office box. Review financing options and inspect warranties—ensuring every requirement is met. Remember, the last thing to verify is transparency in payment terms.